TERMS & CONDITIONS

SALES POLICY

The purchase of all digital products, ebooks, pdf downloads and printed version Guides is subject to the following terms and conditions. All customers are advised to review these terms and conditions carefully before making any purchase.

  • All digital products, ebooks, pdf downloads, resource material, videos and online content are subject to copyright protection. Each digital product, ebook, pdf download and online content sold is licensed to a single user only. Customers are not allowed to copy, distribute, share and/or transfer the product/s (and/or their associated username/passwords) they purchased to any third party or person. In some cases Iron Divas may encrypt, force password and/or stamp license details on its digital products to ensure additional safety.
  • All transactions for purchase of intangible products, ebooks, pdf downloads, resource material, videos and online content are made through payment gateways such as PayPal that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
  • In case you are not redirected back to our website after purchase or you do not receive an email from us with a link to the product of your purchase, you can immediately contact us with your transaction details, including the email ID through which the payment was made. We will revert back to you with your product details and download link as soon as possible. soporte@irondivas.com
  • All purchases for digital downloads made on www.irondivas.com are non-refundable or exchangeable. Since the products made available here are intangible, we cannot accept any request for refunds. With the exception of the printed version of Iron Divas' Guide, which you should refer to our section under Return Policy.
  • By placing an order with Iron Divas, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Iron Divas for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.



RETURN POLICY

PAYMENT AND CURRENCY DISCLAIMER

All payments are managed by a third party payment gateway, PayPal. (www.paypal.com) All payment amounts are represented in USD as this is the International currency chosen to represent. PayPal does not provide converting transactions prices, for example if you are in Australia it will not show the equivalent in AUD. Please be aware these currencies are subject to change as is the daily foreign exchange stock market. Therefore we are not liable for any discrepancies in charges for international currencies. Our equivalent currency prices are changed periodically but are not automatic updates. All transactions processed on www.irondivas.com will be charged to the customer in the equivalent amount in their host countries currency per the USD exchange rate. All currency conversions and their calculations through payment are made via PayPal.

DIGITAL GUIDES

Iron Divas has a 'no refund or exchange policy'. Iron Divas' products are digital and cannot physically be returned and/or exchanged, unless it's the printed version (please refer to the next section if such is the case). All digital guide sales are considered final at checkout with no option for return, exchange or refund. However, as part of our customer satisfaction, if you purchased the eBook and are unsatisfied with the product, we would love to find out why that is so, please email us on soporte@irondivas.com to discuss your situation.

PRINTED GUIDES

If you've purchased only the printed book then you must post the book back to us in 30 days from the date of purchasing. Once we receive the book, we will process your refund. Please note, since we offer free delivery, we do not cover the cost to ship it back to us if you would like a refund. To find out how to get a refund, please email us with the Subject: Return Iron Divas. Our team will contact you within 1-3 days of your email.
We recommend that you immediately inspect any product upon delivery to you to ensure that you are completely satisfied with the product, including that the product is of acceptable quality and matches the description of the product.

MERCHANDISE

We offer refunds and exchanges on all merchandise as long as it's unused and still in its original packaging and returned to us within 30 Days. Iron Divas will not pay for the shipping cost. Please contact us at soporte@irondivas.com to find out how to return it and the process.

CHANGE OF MIND - REFUNDS/ RETURNS

Please choose carefully. We do not provide refunds or exchanges if you have changed your mind or made a wrong selection by mistake. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Adjustment of Order Information

All orders are considered final at time of placement. Please check your details carefully before submitting your order. Should you need to make an adjustment to your order, please contact soporte@irondivas.com immediately. Once an order is placed, there is no guarantee that it can be altered or changed in any way however, we will try to accommodate where possible. Please note contacting carriers directly is the responsibility of the customer.

Tax, duty and customs charges

Customers located internationally (outside Australia) may be required to pay sales tax, duty and/or custom charges.
All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ deepening on the state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Iron Divas is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.



PRIVACY POLICY

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider (PayPal) and are not stored or processed on our servers.


THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


PAYPAL

Our store is hosted on PayPal. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through PayPal's data storage, databases and the general PayPal application. They store your data on a secure server behind a firewall

Payment

If you choose a direct payment gateway to complete your purchase, then PayPal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.


All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at soporte@irondivas.com

Age Consent

By using this site, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you at the bottom of the page so that it is to your consent that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If Iron Divas is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Marketing

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalise Iron Divas Services, content, and advertising. If you do not wish to receive marketing communications from us or participate in our ad-customisation programs, simply indicate your preference by sending an email to soporte@irondivas.com

Why we use 'cookies'?

Iron Divas uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use www.irondivas.com without troubles you need to have cookies enabled. Help remember and process the items in the shopping cart. You may, however, choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On this website we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

If users disable cookies in their browser:

If you disable cookies, some features will be disabled and it will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

Additional Information

Iron Divas reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice.

Dietary Requirements

Our Nutritional Guide SABOR is not formulated to suit any nutrient deficiencies, allergies or any other food related health problems. Please contact us prior to purchasing if you are unsure whether this product is suitable for your dietary needs.

Our Nutritional Guide SABOR is not formulated to suit the nutritional needs of pregnant or breastfeeding women. If required, we recommend visiting an Accredited Practicing Dietitian to help tailor a program specific to you and your baby's needs. If you are no longer breastfeeding, please seek approval from your doctor before commencing with the Nutrition Guide SABOR.



QUESTIONS AND CONTACT

If there are any questions regarding this privacy policy you may contact us using the information below.

https://www.irondivas.com
Unit 7, 16-28 Melverton Dr, Hallam
Australia
soporte@irondivas.com